1. How do I navigate through the presentations?

Click on the presentation body and use your desktop’s up/down arrow keys or your scroll wheel to move through the slides.

2. The course isn’t loading properly. What should I do?

First, check your internet connection and refresh the page. If the issue persists, clear your browser cache or try accessing the course from another browser.

3. Can I access the platform on my mobile device?

Yes, the platform is optimized for mobile devices. Open your browser on your tablet or smartphone and log in to your account for seamless access.

4. I’m having trouble logging in. What can I do?

Double-check your email and password. If the issue continues, click on “Forgot Password” to reset it or contact our support team for assistance.

5. How do I report a technical issue?

If you experience technical difficulties, reach out to us via [Insert Email Address] or use the “Help” section on the site to submit a support request.

6. The presentation won’t move to the next slide. What’s wrong?

Ensure you’ve clicked on the presentation body and then use the arrow keys or scroll wheel. If it still doesn’t work, try refreshing the page or switching browsers.

7. Can I resume my course if I lose connection?

Yes! Your progress is automatically saved. Simply log back in, and you can pick up right where you left off.

8. The video or audio isn’t playing. What should I check?

Ensure your browser supports multimedia playback, your internet connection is stable, and your device volume is turned up. Try refreshing the page or restarting your browser.

9. What browsers work best with the platform?

For the best experience, we recommend using Google Chrome, Mozilla Firefox, or Safari. Keep your browser updated to the latest version.

10. How can I reset my password?

Click on “Forgot Password” on the login page and follow the instructions to reset it. If you encounter any issues, contact support at support@pathora.org